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Open Office is a free program that allows basic word processing and other productivity software. All files can be saved in a format compatible with Microsoft Office so students can open them at school.
Google Docs is a free online word processing and productivity service offered by Gmail. You sign up for a Gmail email and then have access to Google Docs. All services are free and can be saved in formats compatible with Microsoft Office so students can open them at school.
Then, to see the shortcuts, press SHIFT+? while viewing your list of messages in the main Mail window.
By default, Search doesn't look in your Trash or Spam folders. To search those folders also, click Show search options next to the Search field, and then, in the Search drop-down list, select Mail & Spam & Trash.
You can find more information about using Search in the Google Apps Help Center . Google Apps Help Center